Refund Policy – The Gadgetronix

At The Gadgetronix, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help. Please review our refund policy below to understand how we handle returns, refunds, and exchanges.

Returns

We accept returns for eligible items within 7 days of receiving your order. To be eligible for a return, the following conditions must be met:

  • The item must be unused, in its original condition, and in the original packaging.
  • Proof of purchase (order confirmation email or receipt) is required.
  • Certain items, such as perishable goods, customized products, or items marked as non-returnable, are not eligible for return.

How to Initiate a Return:

  1. Contact our customer support team at [support@thegadgetronix.com] with your order number and reason for the return.
  2. Our team will provide instructions on how to ship the item back to us.
  3. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

Refunds

Once we receive your returned item, our team will inspect it and notify you of the status of your refund.

  • Approved refunds will be processed to your original payment method within 5-7 business days.
  • Please note that shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong item sent or defective product).

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us at [support@thegadgetronix.com] with the details of the issue, and we’ll assist you.

Non-Returnable Items

Certain items are not eligible for return or refund, including:

  • Gift cards
  • Downloadable software products
  • Final sale or clearance items
  • Personalized or custom-made products

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, please:

  1. Check your bank account or payment method.
  2. Contact your credit card company or bank, as it may take additional time before your refund is officially posted.
  3. If you’ve completed these steps and still haven’t received your refund, reach out to us at [support@thegadgetronix.com] for further assistance.

Order Cancellations

You can cancel your order for a full refund if the cancellation request is made before the item has shipped. Once the order is shipped, the standard return policy will apply.

Need Help?

If you have any questions or need help with a return or refund, please don’t hesitate to contact us:

Thank you for shopping with The Gadgetronix! We value your trust and are committed to making things right whenever possible.